Privacy Policy

1. Introduction

Piklore ("we," "our," or "us") operates the Piklore mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

By using Piklore, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide directly:

• Name and email address (account registration)
• Profile information (skill level, profile photo)
• Facility information (name, address, phone number)
• Booking and session information
• Messages and community posts

Information collected automatically:

• Device information (device type, operating system)
• Usage data (features used, session duration)
• Location data (when you grant permission, to find nearby courts)
• Log data (IP address, browser type, pages visited)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service
• Process bookings and manage court reservations
• Show you nearby courts and open play sessions
• Connect you with other players and facilities
• Send booking confirmations and app notifications
• Respond to your support requests
• Monitor and analyze usage to improve features

4. Information Sharing

We do not sell your personal information. We may share your information:

• With facilities: When you book a session, your name is shared with the facility for reservation purposes.
• With other players: Your public profile (name, skill level, posts) is visible to other Piklore users.
• Service providers: We use Supabase for database and authentication services.
• Legal requirements: If required by law or to protect our rights.

5. Location Data

Piklore requests access to your device's location to show you nearby courts and open play sessions. Location data is used only within the app and is not sold or shared with third parties for advertising. You can disable location access in your device settings at any time, though this will limit the "Find Courts" functionality.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal obligations.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of non-essential communications
• Export your data in a portable format

To exercise these rights, contact us at privacy@piklore.com.

8. Security

We use industry-standard security measures to protect your information, including encrypted connections (HTTPS), encrypted storage, and secure authentication. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Piklore is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: